Need to get in touch?
You know the drill. Sometimes you just want to deal with people...we get it! You can phone us, but as you can imagine, it does get a little hectic at times, and even though our hold music is pretty cool, and kind of relaxing, waiting for an operator generally isn't. The best way to contact us is via email. If you can't get the result you are looking for that way, then by all means, give us a call...we're happi to talk it through on the old dog and bone!
To speak to a real person please call us direct on:
Tel: +61 (0)409 692 584 Monday to Friday 10.00am to 6.00pm EST (excluding public holidays)
To send us an email about a general enquiry please email: firstname.lastname@example.org
To enquire about an existing order please email: email@example.com Don't forget to include your order number (THO Number) in the subject line, so we can call it up on the system.
To lodge a warranty claim please email: firstname.lastname@example.org
Do not return any goods under a warranty claim without first contacting us for a Return Authorisation.